Eastern Lift Truck Co.
Service Writer
Currently, we are seeking a Service Writer to support our Maple Shade, New Jersey location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
Main Duties:
Prepare service quotes
Answer service calls
Open and close work orders
Billing and invoicing
Set-up and maintain customer profiles in company database
Interact with service technicians and managers to create maximum synergy, coordination, and cooperation
Responsible for being a positive leader in helping the department work towards its goals
Responsible for providing a high level of customer service to our customers
Requirements:
Must possess unwavering customer service drive and focus
Ability to multi-task and work in a fast-paced environment
Pleasant phone demeanor
Proficient with Microsoft Word and Excel
Exceptional skills for communicating interpersonally through written & verbal means to co-workers, transportation carriers, and customers
Ability to respond promptly to customer requests and needs, check product order availability, and provide superior customer satisfaction
Benefits:
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
Who is Eastern Lift Truck Co.?
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
Find out more at: www.easternlifttruck.com
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
Apply Now
Service Writer
Currently, we are seeking a Service Writer to support our Maple Shade, New Jersey location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
Main Duties:
Prepare service quotes
Answer service calls
Open and close work orders
Billing and invoicing
Set-up and maintain customer profiles in company database
Interact with service technicians and managers to create maximum synergy, coordination, and cooperation
Responsible for being a positive leader in helping the department work towards its goals
Responsible for providing a high level of customer service to our customers
Requirements:
Must possess unwavering customer service drive and focus
Ability to multi-task and work in a fast-paced environment
Pleasant phone demeanor
Proficient with Microsoft Word and Excel
Exceptional skills for communicating interpersonally through written & verbal means to co-workers, transportation carriers, and customers
Ability to respond promptly to customer requests and needs, check product order availability, and provide superior customer satisfaction
Benefits:
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
Who is Eastern Lift Truck Co.?
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
Find out more at: www.easternlifttruck.com
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
Apply Now
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