Job Description

PRIMARY FUNCTION:

Sells a maximum volume of parts and service for Gregory Poole Equipment Company.  Primary products sold include undercarriage, maintenance service, machine rebuilds, and repair options.  Sells customer parts and service needed to make repairs, to improve the operating efficiency of the equipment and lower the customer’s operating cost per hour.

ESSENTIAL DUTIES:

1.         (a)       Calls on assigned accounts within territory based on coverage study

            (b)       Recommends products and services within the Product Support portfolio

            (c)       Increases overall parts and services sales for assigned territory

2.         (a)       Manages and lowers undercarriage expenses (construction)

            (b)       Increase undercarriage sales (construction).

3.         (a)       Emphasizes maintenance services and rebuilds

            (b)       Targets and educates customers in service and parts.

            (c)       Increases SOS, Preventative Maintenance and Total Maintenance and Repair

            Agreements.

4.         (a)       Calls on assigned accounts.

            (b)       Gives facility tours and educates customers.

            (c)       Increases machine shop work.

5.         (a)       Complete call reports daily within CRM and maintain accuracy

 (b)       Collaborate with service and parts departments to ensure customer and company satisfaction

MINIMUM REQUIREMENTS:

Education:

College graduate with two years experience in technical repair services or parts sales or high school graduate with six years experience in technical repair services or part sales.

Work Experience:

(See above)

Physical:

Must be able to clearly communicate by telephone and in-person with customers.
Must be able to present business information on a one-on-one or group basis.

Must have energy and stamina to work extended daily hours, usually averaging 9 -10. 

Other:

Valid state driving license with an acceptable/good driving record.

Ability to drive daily to various customer locations.

Must have basic PC exposure skills preferably with MS Outlook and Office products.

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.  Any major modification of this job role requires Human Resources approval.