Job Description

PRIMARY FUNCTION:

Maximize Territory Sales and Product Support coverage through telephone, email and online contact driving qualified leads to the outside sales team.  Gather market intelligence for special projects.

ESSENTIAL DUTIES:

• Contacts and responds to customers and prospects seeking material handling products and services.
• Qualifies equipment user as a valid sales prospect.
• Proactively researches new/expanding facilities, garners appropriate customer contacts and reaches out to obtain appointments on the sales reps’ behalf.
• Gathers information from customers and prospects to maintain machine population and customer market intelligence.
• Makes telephone sales calls to promote marketing campaigns, special company programs and functions.
• Follows-up with customers/prospects on past sales contacts with direct mail/email as needed.
• Documents information gathered and passes it to the appropriate sales manager or sales representative in a very timely manner.
• Generate sales leads for relationship accounts and target accounts as requested.
• Maintain accurate data base information on assigned accounts.
• Present a good image of Gregory Poole Lift Systems to those customers they call on.

MINIMUM REQUIREMENTS:

Education:

High school graduate or a two-year associate degree

Work Experience:

One year in general customer service experience with excellent professional and energetic customer service skills and/or a demonstrated outreach background.

Physical:

Must be able to sit for long periods of time; Have ability to communicate clearly via the phone.

Other:

Requires strong telephone skills, general knowledge of our product line and market environment.

General personal computer knowledge and intermediate word processing skills.

This job description is not all inclusive and additional, similar duties may be assigned by your supervisor.