Job Description

Gregory Poole Equipment Company is a family founded, family owned, and family led organization. We care about our employees and communities and have for the last 73 plus years we have been in business. Please visit our resources to explore how you align with our mission at Gregory Poole Equipment Company: 

About GPEC - Link 

PRIMARY FUNCTION:

The Director GP Academy is responsible for establishing and leading the Gregory Poole (GP) Academy, a corporate training organization responsible for equipment and systems technical training. The role develops and implements training programs for heavy equipment, material handling, and electric power generation service technicians, operators and other staff. The Director ensures GP Academy meets the highest standards of training excellence and aligns with Gregory Poole Equipment Company strategic goals.

Pay Range: $132,600 to $156,000

ESSENTIAL DUTIES:

Program Curriculum Design, Development & Delivery:

• Manage the design, development and implementation of comprehensive industry product training programs for various levels of service technicians, equipment operator roles, sales and operation teams.
• Include content to address equipment capabilities, new technology, equipment systems, safety, and brand competitive advantages.
• Determine the appropriate delivery modality for each program (e.g. Instructor-led classroom, instructor-led virtual, computer-based, etc) that contribute to an engaging class.
• Ensure learning programs adhere to training industry and manufacturer standards.
• Lead the development and production of class materials and training aids that support the overall learning objectives and create an interactive learning environment.
• Share in managing the corporate learning management system (LMS).
• Schedule classrooms and arrange needed room configuration.
• Coordinate equipment availability needed for classes.
• Promote a positive learning environment that upholds the Gregory Poole Equipment Company core values.

Training Needs Assessments and Course & Instructor Evaluation:

• Collaborate with management, departments and staff to conduct divisional learning needs assessments. 
• Develop and communicate the annual technical training plan for all divisions.
• Utilize various feedback tools to evaluate the training programs’ effectiveness.
• Evaluate student progress and skill development.
• Audit and assess instructor skills and impact on students and identify instructor development opportunities.

Team Management:

• Lead and manage the GP Academy team, to include hiring, developing, evaluating and managing performance.
• Provide mentorship and coaching to instructors and support staff.
• Create a system to ensure the training team’s skills and knowledge remain current and relevant through original equipment manufacturers (OEM) updates, warranty data, and technician feedback. 
• Support operation teams for mentoring and technician programs.
• Develop and manage the GP Academy budget ,including capital requirements, and ensure financial objectives are met.
• Work in coordination with the team to achieve continuous improvement goals and objectives.

Program Management:

• Govern the internal and external technician apprentice programs, ensuring the learning objectives and curriculum are consistently updated and achieved.
• Responsible for managing relationships with partner technical schools and serving as point of contact for those programs (e.g. Wake Tech Community College, Florance-Darlington Technical School).
• Govern the Technician Career Guide (TCG) program, enable a training team member to facilitate the TCG Advisory group to ensure all process and compensation issues are addressed.
• Ensure compliance with all relevant accreditation and certification requirements.
• Maintain relationships with OEM, industry partners, educational institutions, and other stakeholders.
• Maintain accreditation in Caterpillar Tech Career Development Program Assessment (TCDP-A).

      Required Skills/Abilities:

• Experience building a corporate training organization.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong presentation skills.
• Ability to communicate effectively with leadership and other stakeholders.
• Experience with multimedia training platforms and methods.
• Ability to design and implement effective training and development programs.
• Must be able to evaluate and research training options and alternatives.

• Ability to function well in a high-volume and fast-paced environment.

• Ability to prioritize tasks and delegate as appropriate.
• Willingness to travel frequently and stay overnight as required.
• Proficient with Microsoft Office Suite or related software.

MINIMUM REQUIREMENTS:

Education and Experience:

• A bachelor’s degree in Education, Vocational Education, Human Resource Development, Organizational Development, Business, or a related field.
• Ten years or more experience in corporate training and development leadership role, with a focus on technical training.
• Demonstrated experience in managing profit and loss (P&L) for a department or organization.
• Extensive knowledge of technician training, particularly in diesel, heavy equipment, material handling, and electric power generation preferred.
• Proven leadership and management experience.

Cognitive Requirements:

• Ability to read and interpret documents, write reports and correspondence, speak before groups, perform mathematical calculations, and apply common sense understanding to carry out instructions.    

Physical Requirements:

• Regularly required to sit, talk, or listen; frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. May occasionally lift and/or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, and ability to adjust focus.

Work Environment:

• The noise level is usually quiet except for in lab training areas where noise levels can be elevated.

Certificates, Licenses, Registrations: 

• Valid state driver license.

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.  Any major modification of this job role requires Human Resources approval.